Yes, it’s that time again. Microsoft is quickly killing off support for Server 2003. The operating system is currently in “Extended Support” status. In short this means that support is very limited and is quickly running out, here is an overview of what “Extended Support” offers.
• Microsoft will continue to provide paid support (i.e. Premier and Essential support, per-incident telephone/web support, etc.) at the supported service pack level
• Customers will continue to have access to all security updates and Self-help Online Support options (i.e. Knowledge Base articles, online product information, FAQs, etc.) at no additional cost
• Non-security hotfixes developed in the Extended Support phase would be provided only to customers who sign-up for an Extended Hotfix Support (EHS) agreement.
Security updates will continue of course but no warranty issues or feature requests will be honored. This will continue until July of 2015. When this date comes all updates and support will end.
In reality let’s examine this. Above and beyond the software question of age, consider the age of your hardware. At minimum, the hardware is six years old judging from the availability of 2003 after 2008 made its debut. Parts degrade over time, Hard Drives in particular. Power supplies go bad, memory and a range of other parts. This is something to consider when your vital information is being stored there. All the backups in the world will not stop any hardware related downtime. Remember that with machines this age it’s not as simple as heading to Fry’s to pick up a part. Sometimes that works but other times parts such as a RAID card can be special order which is usually a 48 hour turnaround.
If you have any questions or concerns please contact the NSD Helpdesk and we will be glad to take a look into your setup.